Terms of Service
The agreement governing your use of AURA Agents.
LAST UPDATED — 17 JUNE 2026
1. Agreement
These Terms govern access to auraagents.agency and the AURA Agents platform. By using the service you agree to them.
2. The service
We provide AI receptionist, chatbot, voice-agent, lead-automation, and related tools. Features depend on the plan/services you select; we may update the service over time.
3. Accounts
- You're responsible for your account, credentials, and team members' use.
- Provide accurate information and keep it current.
4. Acceptable use
You must follow our Acceptable Use Policy. You're responsible for the data you upload and for outreach you run through the platform complying with applicable law (incl. consent, marketing, and calling rules).
5. Fees & payment
- Fees are per your plan/quote; invoices are payable as stated.
- Payments are handled by our payment provider.
- Late or failed payment may pause the service.
- Taxes are your responsibility unless stated otherwise.
6. Client data & IP
You retain ownership of your business data and content. You grant us a license to process it to provide the service. We own the platform, software, and our IP.
7. AI output
AI responses can be imperfect or inaccurate. You're responsible for reviewing AI output and for decisions made using it. We disclose AI use (see AI Disclosure).
8. Third-party services
The service integrates third parties (LLMs, payments, voice, ads). Their terms apply to their parts; we're not liable for third-party failures.
9. Warranties & liability
The service is provided "as is" to the extent permitted by law. Our aggregate liability is limited as set out in your order/this agreement. We're not liable for indirect or consequential losses.
10. Termination
Either party may terminate per the order terms or for material breach. On termination we'll make your data available for export for a limited window, then delete it.
11. Governing law
Governing law and venue are as stated in your order; otherwise the laws applicable at our principal place of business.
12. Contact
legal@auraagents.agency